Terms of service
TERMS OF SERVICE
The Snow Collective, LLC
OVERVIEW
Welcome to The Snow Collective, LLC! The terms "we," "us," and "our" refer to The Snow Collective, LLC. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Snow Collective, LLC is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to your device type, settings, and configuration. Many of our products are handmade or printed to order, and slight variations in color, texture, or finish are a natural part of the process — not defects.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are depicted in our online stores.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. The Snow Collective, LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, or other charges.
You agree to provide current, complete, and accurate purchase and payment information for all purchases. You agree to promptly update your account information, including email address and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use that payment method; (iii) charges incurred will be honored by your payment provider; and (iv) you will pay all charges at the posted prices, including applicable taxes and shipping.
SECTION 5 — SHIPPING AND DELIVERY
Many of our products are made to order and require production time before shipping. Estimated processing times will be noted on individual product listings where applicable.
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other circumstances outside our control. Once a product is transferred to the carrier, risk of loss passes to you.
SECTION 6 — INTELLECTUAL PROPERTY
All artwork, designs, images, text, and other content available through our Services are owned by The Snow Collective, LLC and are protected by U.S. copyright and other intellectual property laws. All original artwork sold through our store remains the intellectual property of The Snow Collective, LLC unless otherwise agreed upon in writing. Purchase of a physical product does not transfer reproduction rights.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, or transmit any material from our Services without our prior written consent.
The Snow Collective, LLC's name, logo, and related marks are trademarks of The Snow Collective, LLC. You may not use them without prior written permission. Shopify's name, logo, and marks are trademarks of Shopify. All other marks are the property of their respective owners.
SECTION 7 — OPTIONAL TOOLS
You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties or endorsement. We shall have no liability arising from your use of optional third-party tools.
Any use of optional tools is entirely at your own risk. Please review the terms of any relevant third-party providers before use.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you choose to leave our Services to access these sites, you do so at your own risk. Complaints or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
The Snow Collective, LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with The Snow Collective, LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and The Snow Collective, LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with The Snow Collective, LLC.
SECTION 10 — PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy [LINK]. Certain information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes certain personal information about your access to and use of the Services.
SECTION 11 — FEEDBACK
If you submit any ideas, suggestions, feedback, or reviews ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including to operate and improve the Services.
You represent and warrant that you own or have the rights to any Feedback you submit, and that your Feedback will not violate any third-party rights or these Terms. We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any applicable laws or regulations; (c) to infringe our intellectual property rights or those of others; (d) to harass, harm, or intimidate any person; (e) to transmit false or misleading information; (f) to send spam or unsolicited advertising; (g) to impersonate any person or entity; or (h) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
You also agree not to: (a) upload viruses or malicious code; (b) reproduce, sell, or exploit any portion of the Services; (c) collect others' personal information; (d) use automated tools, scrapers, or AI agents to access the Services without authorization; or (e) circumvent any security or access-control features of the Services. We reserve the right to suspend or terminate your account for any violation of these Terms.
SECTION 14 — AGENTS
14.1
This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, without direct supervision.
14.2
No Agent may access, use, or interact with Services unless it identifies itself and operates in strict accordance with section 14.4 below. No Agent may access the Services if we have requested that it refrain from doing so.
14.3
We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services.
14.4
Agents must: (i) identify that the request is from an Agent and disclose the Agent's name in the HTTP/HTTPS user agent string using the format "Agent/[agent name]"; (ii) not conceal or obfuscate that interactions are from an Agent; (iii) respond truthfully to any prompt seeking to determine if interactions are from a human or computer; and (iv) not circumvent any measure intended to block, limit, modify, or control Agent access to the Services.
SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.
SECTION 16 — DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY THE SNOW COLLECTIVE, LLC, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU IN FULL.
SECTION 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL THE SNOW COLLECTIVE, LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.
SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless The Snow Collective, LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
SECTION 19 — SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. Such a finding shall not affect the validity and enforceability of any other provisions.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms of Service, together with any policies or operating rules posted on this site, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements.
SECTION 21 — ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 — GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Indiana. You and The Snow Collective, LLC consent to venue and personal jurisdiction in the federal and state courts located in Indiana.
SECTION 23 — HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 — CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes. You can review the most current version of these Terms at any time on this page.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
The Snow Collective, LLC
1950 E. Greyhound Pass, PMB 50
Carmel, IN 46033
the.snow.collective1@gmail.com
Business Registration No.: 202602021966238