Shipping policy
PROCESSING TIME:
Orders are typically processed and shipped within 3-5 business days. Each item is hand-drawn to order (excluding stickers), so please allow time for creation. You'll receive a tracking number once your order ships.
SHIPPING METHODS:
We ship via USPS First Class Mail or First Class Package within the continental United States (48 states). Delivery typically takes 2-5 business days after shipping.
SHIPPING COSTS:
- Flat rate shipping: $4.00 for orders under $30
- FREE SHIPPING on orders $30 and over!
SHIPPING REGIONS:
We currently ship to the continental United States only (excludes Alaska, Hawaii, and international destinations).
TRACKING:
All orders include USPS tracking. You'll receive an email with your tracking number once your order ships.
LOST OR DAMAGED PACKAGES:
If your package is lost or arrives damaged, please contact us within 7 days of expected delivery. We'll work with you to resolve the issue.
QUESTIONS?
Contact us at the.snow.collective1@gmail.com with any shipping questions!