Shipping policy

PROCESSING TIME:

Orders are typically processed and shipped within 3-5 business days. Each item is hand-drawn to order (excluding stickers), so please allow time for creation. You'll receive a tracking number once your order ships.


SHIPPING METHODS:

We ship via USPS First Class Mail or First Class Package within the continental United States (48 states). Delivery typically takes 2-5 business days after shipping.


SHIPPING COSTS:

- Flat rate shipping: $4.00 for orders under $30

- FREE SHIPPING on orders $30 and over!


SHIPPING REGIONS:

We currently ship to the continental United States only (excludes Alaska, Hawaii, and international destinations). 


TRACKING:

All orders include USPS tracking. You'll receive an email with your tracking number once your order ships.


LOST OR DAMAGED PACKAGES:

If your package is lost or arrives damaged, please contact us within 7 days of expected delivery. We'll work with you to resolve the issue.


QUESTIONS?

Contact us at the.snow.collective1@gmail.com with any shipping questions!